Cisco calls its maintenance contracts “SmartNet” or “SmartNet Total Care.” However, there are many options other than SmartNet for customers who are customers who have the support of Cisco devices. These options, known as third-party maintenance, alternative or non-OEM, have certain advantages that should be considered by any company using Cisco products. We deal with three of the most important ones below. This article is just an introduction to third-party Cisco maintenance, but interested IT experts can learn more and contact us to discuss specific IT support needs. With our excellent packages for Cisco hardware outside the warranty and reliable time support, you can count on Synergy IT to keep your business to excellence without major delays. We offer a wide range of service agreements for outside Cisco warranty equipment, including parts and on-site work in Canada and the United States. Our equipment maintenance contracts are tailored to your needs, whether you are a small or medium-sized company or an organization at the corporate level, we have the right plan for you. Thanks to our reliable and efficient Cisco hardware support, your hardware devices are covered by a contract and save you unnecessary problems and worries. There will always be customers for whom the cost will be the only consideration, or at least the main consideration. But when it comes to important and critical hardware for business, most stores can`t afford to compromise on the quality of support. If they do, they are increasingly at risk of downtime, performance issues and other problems that undermine their ability to achieve business goals. We believe that software with the sale of material under the First Sale Doctrine is transferred according to U.S. copyright.

Unlike most IT service contracts that only guarantee reaction time, we guarantee a case resolution twice as fast as your Cisco SMARTnet. With NetSure, our value lies in the hardware replacement of your devices. Our spare parts are quality checked and have a lower failure rate than the manufacturer. Our logistics department has a faster delivery time, with data to prove it. Some computer stores that choose SmartNet for a defined period, z.B. one to two years after purchasing hardware, will also hire Park Place Technologies. This is because we offer a “One Contract / One Contact” feature.